PURRBIT Shipping Policy

Last updated: October 20, 2026

Shipping Destinations

PURRBIT offers international shipping. Available destinations and shipping options are displayed at checkout.

If we discover that we cannot fulfill an accepted order to your destination, we will contact you promptly and refund any amounts paid for the unfulfilled order.

Order Processing Time

Orders are normally processed and dispatched within 1–3 business days after we receive your completed order and successful payment.

Processing includes preparing and packing your order before handing it to the carrier.

If essential delivery information is missing, we will contact you promptly. We will notify you if this affects the expected dispatch date.

Estimated Delivery Time

After dispatch, estimated shipping transit time is 7–10 business days.

The estimated total time from a completed, paid order to delivery is therefore 8–13 business days, including processing.

Business days are Monday through Friday, excluding applicable public holidays at the processing location or delivery destination.

Any different delivery timeframe for a particular destination or shipping option will be disclosed before you complete your purchase.

These timeframes are estimates based on normal operations. They do not remove your rights concerning agreed delivery deadlines, delays, cancellation, or non-delivery.

Shipping Costs

Applicable shipping charges are displayed at checkout before payment.

If free shipping applies to your order, it will be shown at checkout. We will not add shipping charges after purchase without your agreement.

Dispatch Confirmation and Tracking

We will send a dispatch confirmation to the email address provided at checkout. Where tracking is available, the confirmation will include tracking details.

Carrier tracking updates may not appear immediately after dispatch. Contact us if you need help checking your shipment’s status.

Delays

Customs inspections, severe weather, public holidays, and carrier disruptions can affect delivery.

If we become aware that we cannot dispatch within the stated processing period, we will notify you promptly, provide a revised dispatch estimate where available, and explain your options to accept the delay or cancel for a refund. We will obtain consent where required by law.

If we cannot fulfill your order, we will cancel it and promptly refund the amounts paid.

If your order has been dispatched but is delayed beyond the stated delivery estimate, contact marcomir107@gmail.com. We will investigate and provide updates and any cancellation, refund, or other remedy required by applicable law.

We will not require you to wait indefinitely or waive your statutory rights because of a customs or carrier delay.

Customs Duties and Import Taxes

International shipments may be subject to customs duties, import taxes, or clearance charges, depending on the destination.

Before purchase, we will disclose whether these charges are included in the checkout total or may be payable separately. Where charges cannot reasonably be calculated in advance, we will disclose that additional charges may apply.

Customers are responsible for separately payable import charges only where this has been properly disclosed before purchase and applicable law permits it.

Nothing in this policy transfers taxes or other obligations that the law requires PURRBIT to bear or collect.

Delivery Address and Changes

Please check your delivery address and contact details before placing your order.

If you notice an error, contact marcomir107@gmail.com promptly. We will make reasonable efforts to update the address before dispatch, but changes may not be possible once the parcel is in transit.

If an address error or missed delivery causes a parcel to be returned, we will contact you to discuss redelivery or any applicable refund. Any proposed additional delivery cost will be explained and agreed with you in advance,